Shipping Policy

Processing Time
All orders are processed within 48 business hours after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
We offer free shipping on all orders. Delivery times vary depending on the destination:

• United States: 3–10 business days after dispatch.

• United Kingdom: 3–8 business days after dispatch.

• France & Belgium: 3–8 business days after dispatch.

Please note that delivery times are estimates and may vary due to carrier delays, customs clearance, or high demand periods.

Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Customers can also track their orders through our Track Order page.

Lost or Delayed Packages
If your package is delayed or lost in transit, please contact us at support@mrvalentim.co.uk. We will assist you in locating your order or arrange a replacement/refund as applicable.

Incorrect Address Disclaimer
Please ensure all shipping information is correct before checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.